What does a computer AMC actually cover?

A Basic AMC covers preventive maintenance and remote software support. A Comprehensive AMC adds on-site repair labour and standard spare parts. Physical accidental damage (drops, liquid spills) is assessed separately and isn't covered by either plan by default.

Do you offer a free inspection before I sign up?

Yes. We inspect your devices on-site or you can drop them at our Lucknow office, and give you a written report of their condition before you commit to a plan.

Can I get AMC for a mix of laptops, desktops, and printers?

Yes, AMC plans cover any mix of laptops, desktops, and printers under one contract, billed per device.

IT Services

IT AMC & Computer Repair

Annual maintenance contracts for laptops, desktops, and printers — with a free inspection before you commit, and a written scope so you know exactly what's covered.

On-site response within 4 business hours in Lucknow for Comprehensive AMC. Next business day for Basic AMC remote escalations.

Why Businesses Take an AMC

An unplanned breakdown costs more than the repair — it costs the hours your team loses waiting on it. An AMC moves that cost from an unpredictable emergency call-out to a fixed annual line item, and gets preventive maintenance done before small issues become replacements.

AMC Plans

Pricing depends on your device count and mix. Contact us for a quote, larger offices get volume rates.

Basic AMC

Covered

Labour only — parts are billed separately
Quarterly preventive maintenance visit (dust cleaning, thermal paste check, fan service)
Unlimited remote software troubleshooting (OS, drivers, malware removal)
OS reinstalls and driver updates
Priority phone/WhatsApp support during business hours

Not covered

Physical parts (RAM, SSD, screen, keyboard, motherboard) — billed separately
On-site hardware repair labour

Comprehensive AMC

Covered

Labour and standard spare parts both included
Everything in Basic
On-site hardware repair labour included
Priority same-day response for critical failures
Free loaner device for single-PC offices during repair (subject to availability)

Not covered

Physical damage from liquid spills or drops (assessed case-by-case)

Also available: Laptop AMC, Printer AMC, One-time service visits, Printer service calls.

Get an AMC quote

Tell us how many machines you run and we'll send a quote the same day.

Message us on WhatsApp hello@mecverse.com +91 73767 73479

Free Inspection, Before You Commit

1. Book a visit

Tell us your device count and location. We schedule a visit or a drop-off at our Lucknow office.

2. Get a written report

We check hardware health, thermals, and software state, and hand you a plain-language report — no obligation.

3. Choose a plan

Pick Basic or Comprehensive based on what the report found, or walk away with just the free report.

Response Time

On-site response within 4 business hours in Lucknow for Comprehensive AMC customers. Next business day for Basic AMC remote escalations. Business hours are Monday to Saturday, 09:30–19:00 IST.

Frequently Asked Questions

Book your free inspection

We inspect your machines and hand you a written report before you commit to any plan.