Privacy Policy
Last Updated: December 2025
The purpose of this Privacy Policy is to inform you about our privacy practices, including how we collect, use, and disclose your Personal Information.
We respect your privacy and are committed to safeguarding your privacy while you are online at our websites, applications, and services (collectively, the "Sites" and individually, a "Site") offered by MECVERSE or mecverse.com.
Information We Collect
- Personal information (name, email, contact details)
- Device information and identifiers
- Usage data and browsing history on our platform
- Technical data about your internet connection
- Forum posts and community contributions
- Service request details and communication history
Data Security Measures
- End-to-end encryption for all sensitive data transmission
- Regular security audits and vulnerability assessments
- Secure data storage with industry-standard encryption
- Access controls and authentication protocols
- Regular backup procedures and disaster recovery plans
- Compliance with international data protection standards
How We Use Your Information
- To provide and improve our services
- To communicate with you about your requests
- To personalize your experience on our platform
- To maintain and moderate our community forums
- To send important updates and notifications
- To analyze and improve our website performance
GDPR Compliance
MECVERSE is committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We ensure that all personal data processing activities are conducted in accordance with GDPR principles, including lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, confidentiality, and accountability.
For users in the European Union, we provide additional protections and rights as required by GDPR. We have implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing personal data.
Your Data Rights
- Right to access your personal data
- Right to correct inaccurate information
- Right to request data deletion (Right to be forgotten)
- Right to restrict data processing
- Right to data portability
- Right to withdraw consent
- Right to object to processing (including for direct marketing)
- Right to lodge a complaint with a supervisory authority
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation.
Third-Party Access
We do not sell your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
Cookie Policy
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Policy Updates
We may modify this Privacy Policy from time to time. When changes are made, they will become immediately effective when published in a revised Privacy Policy posted on the Sites unless otherwise noted. Regular review of this Privacy Policy is recommended.
Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mr. Kushagra Mishra
Designation: Grievance Officer/Partner
Email: help@mecverse.com
Phone: +91 7376773479
Time: Mon to Fri (9:00 AM to 6:00 PM)
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at help@mecverse.com. We will respond to your inquiry within a reasonable timeframe.