Unified Ticket Inbox
Every internal request — Slack, Sentry, GitHub, email — in one tracked queue.
Evidence Snapshot
Flagship Product
Guided Evaluation
One internal helpdesk for every team. AI clears the routine.
Every team raises, tracks, and resolves internal issues in one place. Tux AI auto-resolves routine tickets and routes the rest across Slack, Sentry, and GitHub. Flat $99/month, no per-agent fees.
The queue, as your team sees it
One inbox. The share Tux AI closed on its own at the top, what needs a human sorted by urgency underneath.
flowtuxCore
FlowDesk
Good afternoon, Alex
AI resolution rate
64.2%▲ 12.4%
63
Open
9
Team
2
SLA risk
Needs your attention
Sorted by urgencyDNS resolution intermittent
#TKT-N0068VPN handshake failing on remote laptop
#TKT-N0064Slack notifications delayed
#TKT-N0061What FlowTux Handles
Internal support scattered across Slack DMs, email, and per-agent ITSM tools lands in one place — and Tux AI clears most of it before a human looks.
Slack Intake
Turn Slack messages into structured, tracked tickets without leaving the channel.
Sentry Triage
Tux AI triages Sentry errors, dedups duplicates, and routes the real ones to the right engineer.
GitHub Sync
Bidirectional GitHub issue sync so tickets and code stay in lockstep.
AI Auto-Resolution
Tux AI resolves routine tickets automatically so teams handle only what needs a human.
Smart Routing
Routes the rest to the right owner based on content and business impact.
Priority Override
Tux AI raises priority on what actually matters, not just what shouts loudest.
How A Ticket Flows
Six steps, most of them without a person.
- 1
Raise
A Slack message, a Sentry alert, or a GitHub issue becomes a ticket with context attached.
- 2
Triage
Tux AI reads it, classifies it, and sets priority by what the issue actually affects.
- 3
Dedup
Repeat Sentry errors collapse into one, so the queue shows signal, not noise.
- 4
Route
The right owner or the on-call engineer gets it. No manual handoff.
- 5
Resolve
Routine tickets close on their own. The rest wait for a person, with the history ready.
- 6
Track
Status, owner, and the GitHub issue stay in sync both ways until it is done.
Product Evidence
A clear surface for resolution rate, routing accuracy, and the integrations that feed FlowTux.
Auto-Resolution
Routine tickets closed by Tux AI before they reach a person.
Evidence Snapshot
Routing + Assignment
The rest routed to the right owner by content and business impact.
Evidence Snapshot
Integration Surface
Slack, Sentry, GitHub, and WhatsApp connectors mapped for platform teams.
Evidence Snapshot
APIQueueWebhook3 connected paths with policy guardrails
Priority View
What actually matters surfaced first, not just the loudest thread.
Evidence Snapshot
Flat Pricing
$99/month for up to 50 members — no per-agent seat tax.
Evidence Snapshot
How AI Is Used In FlowTux
Tux AI Triage
Tux AI reads each incoming issue, classifies it, and resolves the routine ones on its own.
Sentry Semantic Dedup
Duplicate Sentry errors collapse into one so the real signal isn't buried.
Slack Message-To-Ticket
A Slack message becomes a structured ticket with context, owner, and status.
GitHub Bidirectional Sync
Tickets and GitHub issues stay in sync both ways without manual copying.
Priority By Business Impact
Tux AI overrides priority based on what the issue actually affects.
Auto-Assign To On-Call
The right engineer gets it automatically — no manual triage handoff.