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Insights

Notes on Infrastructure, Systems, and Scale

Writing from the perspective of engineers building long-term systems.

October 7, 2026
AI Search

Training Bots vs. Answer Bots: What to Block in robots.txt

Blocking GPTBot does not take you out of ChatGPT search. Blocking OAI-SearchBot does. How to tell AI crawlers apart, and why your CDN may be overruling your robots.txt.

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September 24, 2026
Operations

Put a Ceiling on Every AI Feature Before You Launch

A free AI feature is a meter running on your card. How we cap speech, tokens and voice per session and per day, and what the product does when it reaches a cap.

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September 10, 2026
Latency

Talking to an AI Should Not Feel Like Leaving a Voicemail

Practical patterns for voice AI turn-taking: speak sentence by sentence, let people interrupt, cache what repeats, and show captions while they talk.

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December 10, 2025
Reliability

Designing Systems for Failure, Not Uptime

Uptime is a lagging indicator. Resiliency is a leading indicator. How we architect for the inevitable crash.

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November 2, 2025
Systems

Why Infrastructure Companies Think in Decades

The different time horizons required when building systems that sit at the bottom of the stack.

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October 14, 2025
Latency

Latency Is a Product Decision

Why technical constraints usually mask product requirements, and how to rigorously interrogate the 'real-time' need.

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